We are an immigrant family who have been living in the US only 4 years. So, when we decided to buy a home we were stepping into a huge and complicated legal, financial and business system and were feeling like inexperienced swimmers thrown into a deep and stormy sea. However, when our friend from the Covenant Life Church recommended Jim we felt more confident being sure that God was leading us to the right direction. After we first met Jim, our confidence was 100% and we realized that God entrusted us to a person who combined high professionalism with dedication to customers. All advice given by Jim hit the target and during all the buying process we were led through its dark forest by his skillful hand and friendly support. Thank you, Jim and Katie! You took an important part in our obtaining of the American Dream!
Yury Petrov and Victoria Kapustina
We had a unique and challenging situation when selling our house this past summer. Our house went under contract three times due to buyers’ loans falling through each time. During these six months, Jim became like family to us, helping us through each step of the stressful process of selling a house (x3!). Jim was always available for our numerous questions and provided us with great business advice as well as caring for us personally as we walked through this hard season. He personally took care of snafus that occurred along the way without bothering us with stressful details when it wasn’t necessary. He helped us stay within our asking price and got us the deal we were hoping for. He went above and beyond MANY times for us throughout our buying/selling process. We could not have asked for a better realtor! We also need to give a shout out to Katie, his assistant, for all her kindness and how quickly she responded to our questions as well. Jim was able to provide us with great business sense only because he has a wonderful executive assistant taking care of so many things behind the scene for him. We love them both!
Gene & Renee Huston
Jim and his team were literally a “dream team”. He covered everything from the initial meetings to get market ready down to the final details of getting ready for settlement. They don’t miss a beat, and I never felt like things fell through the cracks. Jim is available (and even Katie for last minute showings). I said many times we feel like we are your only customer!! Which wasn’t true, but they always made us feel that way. Jim knows what he is doing and has a great rapport with all people involved, especially the other team of realtors/lenders. He knows how to strike an awesome deal without being pushy or rude. He always made sure we knew what the next steps were and always explained everything clearly and precisely. I can’t rave enough. So happy we chose them for selling and buying a home!
Jeff & Laura Lewis
What can we say about Jim and his team. What can’t we say, they are the best in every facet of their business. Jim is always there even if only by phone or text to answer any questions we may have had. Jim doesn’t look at only helping buy a house, he wants to be a part of finding a home. It didn’t matter to him that he looked at so many houses and that he had to drive just about an hour one way to show them. His only concern was that we find that home would make us happy and he did that. Now, of course, it didn’t end there. He was with us every step of the way in the process of buying and selling our current home. He paid for a stager to help us get our townhouse ready and she did a fabulous job and this help sells our home in less than a week. Now, this is when Jim and his team stepped up their game for us, they made sure that not only the title company and lender stayed on target but that we did as well. This helped maintain a streamlined process with the only frustrations being those not under our control but in the end a perfect process and a wonderful outcome for us. So I can easily say without any reservations, Jim and his team are the best and you can’t pick anyone better! Thanks again for all your help!
Brian Blank & Kirk Marek
We just completed both a sale & purchase of investment properties & Jim went the extra mile to make sure both transactions went smoothly & according to schedule. While working with the sale Jim spent a good deal of time & research to determine the ideal listing price. He & his teammate, Ashley, worked quickly to make sure everything was in order & once listed we were under contract in 3 short days. Our search for a new property was equally pleasant thanks to Jim. He showed me no less than 20 house, in 100-degree heat until we landed in the perfect place. The settlement was tricky but thanks to Jim’s experience & broad knowledge of real estate it went off without a hitch. Thanks so much, Jim & Ashley- looking forward to several more real estate adventures together!
John & Angie Bradshaw
bought & sold in Summer '18
Jim helped us buy our second home and he was amazing! Honest, personable, professional and more. In a highly competitive seller’s market he got us a HUGE deal and negotiated the price down to 8K below market value, essentially putting a huge chunk of money back in our pockets. Could not recommend him more highly! He takes his time and gives his full attention to his clients from start to finish. As someone who is a stickler for excellent customer service, Jim far exceeded our expectations.
Janet Wolff Remsnyder & Seth Remsnyder
Bought home in June '17
Jim was absolutely amazing. We started our home buying process 2 years ago. In all honesty, we probably weren’t ready to buy a house when we first reached out to Jim. We looked at about 8-10 homes and realized that we should take a break. In the 18 months that followed, Jim repeatedly checked in on us to make sure things were going well but never pushed. When we were finally ready, Jim was as excited as we were.
We provided Jim with listings that we were interested in (which I prefer over having an agent provide us with listings) and he was willing to visit as many houses as we could handle. In December, we visited about 10 homes in one day. None of them were quite right, but Jim kept us positive.
In January, we visited another 10 homes and really liked 3 of them. By the next morning, one of the three was off the market. We felt like we had to move right away to have a chance at the home we wanted. It was then that Jim’s advice and knowledge were invaluable. He kept us positive and moving forward, and he let us know that the process was normal: that we weren’t the first couple to get frustrated. This, among other things, helped us keep our perspective.
The next day, we saw the house that immediately jumped to the top of our list. I reached out to Jim at noon and we were taking a tour by 5:00 that night. Jim rejoiced with us and helped us through nerves as we discussed the next steps. We called the mortgage company to ask them to start the process.
Within 24 hours, Jim’s company had all of the paperwork completed and submitted our offer. Later that night, he called us to let us know that we were one of five people/couples to make an offer. Jim spent about 25 minutes with us at about 9:15 at night helping us figure out if we should increase our offer or not. The reality is he really didn’t offer much advice in that phone call, as he didn’t want to push us towards a decision we weren’t comfortable with. Instead, he allowed us to voice our concerns and helped us stay the course. Jim mostly answered questions about what negotiating options might make sense (increasing the price, decreasing the closing assistance, etc.)
Our offer was quickly accepted, and we turned to Jim for advice again when we were looking at the prospect of inspection, home warranty, and home insurance. Jim’s service throughout this process was significantly better than I could have ever expected.
When we had questions, Jim was there to answer them or find someone who could. When we were worried or frustrated, Jim was there to calm us down. When we needed a recommendation on what company to reach out to, Jim had the perfect people. We used Jim’s suggestions for our Mortgage Company, inspector, home warranty, and insurance provider. Every one of them has been fantastic so far.
As a quick example of how dedicated Jim is, I wanted to offer a story of something that isn’t exactly part of our home buying experience. During our process, I told Jim that I was considering taking real estate classes and that I was interested in being a part-time agent. Jim agreed to meet me for lunch to discuss the ups and downs of being an agent. As was the case with purchasing our home, Jim didn’t tell me what I should or should not be doing, but listened, questioned, and encouraged me to find my own opinions.
I will literally recommend Jim to every person that I know who is purchasing or selling a home in the future.
Fred & Tori Fontz
Jim was both our seller/buyer agent and on both fronts he fought so hard for us to get the maximum value for our home and the best absolute best price for the home we were buying! His team was so helpful and attentive and we felt like Jim really gave us all his expertise and care. We’ve known Jim for a long time outside of his being our Realtor and in both his personal and professional life he is honest, ethical and extremely diligent. Not to mention he’s enthusiastic and made our process as painless as he could! We are grateful he was our agent and send anyone we know who needs a Realtor straight to him. Thanks again, Jim!
Lauren & Paul Rohwer
Our dream came true! Thank you so much, Jim, for making this home buying process so easy and painless! We were very impressed with the level of expertise and professionalism. Ashley did a fantastic job in keeping us on track with all the documentation. Thank you both for being very quick in answering all our questions in detail. I would definitely recommend you to our friends and family.
Julia Davydovskaya & Mauricio Flores
Bought home in April '18
As an anxious first-time home seller, Jim and his team were wonderful to work with. They helped answer all my questions throughout the process from listing to closing date. He kept us up to date on the current market trends and comps during our sell. I would definitely recommend him to others trying to sell (or buy) a house.